A Day in the Life of the National Hockey League

On the ice in Montreal that wretched September night, Americans were overthrowing us at our game; up in the stands, borne on posterboard above a fan’s head, waved an executive summary of where we stand, ... Read More »

October 30, 2003 | Filed under: Sports, Health & Self-help

Kid Stuff

By Tom Walmsley

Occasionally you hear a critic claim that Canadian fiction is lacking grit and danger. Tom Walmsley’s new novel, his first in a decade, is the latest case for dispelling that idea. The book is called ... Read More »

October 30, 2003 | Filed under: Fiction: Novels

Mordecai & Me: An Appreciation of a Kind

By Joel Yanofsky

Sure, most men lead lives of quiet desperation, but fans of serious literature have honed quiet and desperate into a science. There’s no better reminder of this than the literary-stalker bio, that slightly creepy sub-genre ... Read More »

October 30, 2003 | Filed under: Memoir & Biography

Caring for Profit: How Corporations Are Taking Over Canada’s Health Care System

By Colleen Fuller

Medicare in Canada has been a hybrid system ever since it began in 1968. Governments pay for health care but the money goes to companies, small business people (such as doctors), and non-profit hospitals that ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Customer Relationship Management: A Strategic Imperative in the World of E-business

By Stanley A. Brown

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Vis À Vis: Field Notes on Poetry & Wilderness

By Don McKay

Don McKay recognizes early on in this collection of essays and poems that calling oneself a nature poet labels you more a fool than a thoughtful translator of that “grain of experience” available in the ... Read More »

October 30, 2003 | Filed under: Poetry

City of Rains

By Nirmal Dass

The unnamed narrator of Nirmal Dass’s first novel is a Canadian of Punjabi descent who returns to the land of his grandfather, the source of the stories and songs that so enlivened his childhood. Although ... Read More »

October 30, 2003 | Filed under: Fiction: Novels

Design in Canada: Fifty Years from Tea Kettles to Task Chairs

By Rachel Gotlieb and Cora Golden

Design in Canada is an ambitious project: a richly illustrated survey, in under 300 pages, of half a century of Canadian design. The high quality of the result is a testament to the authors’ comprehensive ... Read More »

October 30, 2003 | Filed under: Art, Music & Pop Culture

Paul Martin: The Power of Ambition

By John Gray

The first thing that strikes you about John Gray’s biography of Paul Martin is just how well written it is. Open the book at random, read any paragraph, and be prepared to be amazed. For ... Read More »

October 30, 2003 | Filed under: Memoir & Biography

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

By Julie Olley

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

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Quill and Quire

A Day in the Life of the National Hockey League

Kid Stuff

Mordecai & Me: An Appreciation of a Kind

Caring for Profit: How Corporations Are Taking Over Canada’s Health Care System

Customer Relationship Management: A Strategic Imperative in the World of E-business

Vis À Vis: Field Notes on Poetry & Wilderness

City of Rains

Design in Canada: Fifty Years from Tea Kettles to Task Chairs

Paul Martin: The Power of Ambition

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

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